Sharing of information between people working in a business organization to achieve organizational goals or for the benefit of the company progress is known as Business Communication.

Syllabus of Business Communication Paper 1 is as follows:

Unit 1 – Concept of Communication – 9 lectures

1. Meaning and definition,
2. Process, functions, objectives, importance and essentials of good communication.
3. Barriers to communication – overcoming communication barriers.
4. Various types of communication such as formal, informal and their subtypes.

Unit 2 – Reading – 12 lectures

1. Reading with fluency and speed,
2. Ways of reading,
3. Skimming,
4. Scanning,
5. Extensive reading,
6. Identifying and inferring,
7. Interpreting,
8. Collecting and re-ordering relevant information from text.
9. Vocabulary, Grammar language structure and Punctuation.

Unit 3 – Writing – 12 lectures

1. Organized presentation of matter – factual/informative, descriptive or persuasive
2. Editing, summarizing,
3. 7 Cs of Letter writing,
4. Revision of structure of forms of layout,
5. Use of computer for letter writing,
6. Email writing – writing of effective mails.

Unit 4- Business Letters – 12 lectures

1. Need and functions of business letters
2. Planning and layout of business letters
3. Kind of business letters
4. Essentials of business correspondence.

 

Question Paper Pattern:

Maximum marks – 75

Questions asked – 5

Duration – 2.5 hours

All questions are compulsory carrying 15 marks each.

 

Q.1 – Objective Questions: 15 marks

a) sub questions to be asked 10 an to be answered any 8

b) sub questions to be asked 10 and to be answered any 7

(multiple choice / true of false / match the columns, fill in the blanks)

Q.2) Full length question (any 1 out of 2) – 15 marks

Q.3) Full length question (any 1 out of 2) – 15 marks

Q.4) Full length question (any 1 out of 2) – 15 marks

Q. 5) Full length question (any 1 out of 2) – 15 marks

Note:

Full length question of 15 marks may be divided into 2 sub questions of 8 and 7 marks or 3 short notes 5 marks depending upon the topics.

In case of short notes, it is advisable to ask 4 or 5 short notes and the student may be expected to answer 3 out of them.

Attempt is made to cover all the topics. As far as possible, options will be given within the same module so that no module is skipped by the students.